This Privacy Policy describes how ChaiCode Games ("we", "our", or "us") collects, uses, and shares your personal information when you visit our website, use our services, or interact with our games.
Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Information: This includes your name, email address, phone number, and other information you provide when contacting us or using our services.
- Usage Data: Information about how you interact with our website, games, and services, including access times, pages viewed, and the routes by which you access our services.
- Device Information: Information about the devices you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.
- Game Data: Information related to your gameplay, including progress, achievements, in-game purchases, and interactions with other players.
How We Collect Information
We collect information through:
- Direct Interactions: Information you provide when filling out forms, contacting us, or using our services.
- Automated Technologies: As you navigate through our website or use our games, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
- Third Parties: We may receive information about you from third parties, including business partners, analytics providers, and advertising networks.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Sharing Your Information
We may share your personal information with:
- Service Providers: Companies that perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
- Business Partners: Third parties with whom we partner to offer products or services.
- Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have several choices regarding the information we collect and how it's used:
- Account Information: You can review and update your account information by logging into your account.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
- Promotional Communications: You can opt out of receiving promotional emails by following the instructions in those emails.
Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Last Updated: May 7, 2025